AQ999App Terms & Conditions

Welcome to AQ999App. These Terms and Conditions ("Terms") apply to your use of the AQ999App platform, mobile app, and related services. By accessing the website or creating an account, you are deemed to have read, understood, and agreed to these Terms.

AQ999App is a trusted online gaming platform for players in Bangladesh, offering cricket betting, casino games, lottery, and much more. Before using any of these services, all users are strongly encouraged to read the following Terms and Conditions carefully.

To open an account on AQ999App and use our services, the following eligibility requirements must be met:

• You must be at least 18 years of age. Accounts belonging to minors will be closed immediately.
• You must reside in a country or region where online gaming is legally permitted.
• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• You must provide your correct name, mobile number, email address, and date of birth at the time of registration.
• AQ999App may request a national ID or passport for identity verification at any time.
• Registering with false information will result in account suspension or permanent closure.

Use a strong password when registering and keep your login credentials secure. AQ999App will never ask for your password via email or phone.

AQ999App supports a range of payment methods for fast and secure transactions. The table below outlines our general deposit and withdrawal guidelines:

• Only payment methods registered in your name are accepted. Third-party payments are not permitted.
• AQ999App may initiate a verification process for any unusual transaction activity.
• Deposited funds must be wagered at least once before a withdrawal can be made.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the required wagering conditions have been met.

AQ999App regularly offers its users attractive bonuses and promotional offers. However, each offer comes with its own terms that must be followed.

• Welcome Bonus: New members will receive a bonus on their first deposit. The required wagering must be completed before the bonus can be used.
• Deposit Bonus: A separate wagering requirement applies to each deposit bonus (typically 10x to 30x).
• Cashback Offer: Cashback bonuses are awarded on a weekly or monthly basis and apply to selected games only.
• Referral Bonus: Refer a friend and both of you benefit — your referred friend just needs to make their first deposit.
• Using multiple accounts under a single promotion will result in all associated accounts being suspended.
• AQ999App reserves the right to modify or cancel any offer at any time.

The following rules apply when placing bets on AQ999App. These rules are in place to ensure fair play and equal opportunity for all.

• All bets must be placed within a specified time window. Bets placed after an event has started may be considered void.
• AQ999App's odds system is transparent and updated in real time. Bets will not be accepted after a market closes.
• AQ999App is not liable for any bets voided due to connection issues during live betting.
• We reserve the right to void any bet placed on incorrect odds displayed due to a technical error.
• Any bets linked to match-fixing or sports manipulation will be voided and the associated account will be closed.
• Placing bets on the same event from multiple accounts simultaneously is prohibited.

Visit our Betting Tips page to sharpen your strategy. With the right approach, your chances of winning on AQ999App improve significantly.

The following activities are strictly prohibited on the AQ999App platform. Violations may result in account closure and legal action where applicable.

• Multiple Accounts: If a single person is found operating multiple accounts, all associated accounts will be permanently closed.
• Bonus Abuse: Accounts found to be exploiting the bonus system will have their balances forfeited.
• Hacking or Cyber Attacks: Unauthorized access to AQ999App's servers or software is strictly prohibited.
• Spamming or Phishing: Attempting to defraud or sending misleading messages to other users is strictly prohibited.
• Chargeback Fraud: Attempting to fraudulently claim chargebacks through your bank is strictly prohibited.
• Automated Betting: Using bots or automated software to place bets is strictly prohibited.

AQ999App takes the privacy of your personal information very seriously. We do not sell your data to third parties.

• Your registration details, transaction history, and gaming activity are all stored securely.
• Our system uses SSL encryption to keep all transactions secure.
• AQ999App may share information with government authorities where required by legal obligation.
• You may request a correction to your personal information at any time.

To read our full Privacy Policy, Privacy Policy Page Visit us.

AQ999App believes gaming should be a source of entertainment, not addiction. We always keep the mental and financial well-being of our players in mind.

• You can set deposit limits, bet limits, or loss limits on your own account.
• If you need a break, use the "Cooling Off" option.
• If you notice signs of gaming addiction, make use of the Self-Exclusion feature.
• Keep minors away from your account and prevent them from accessing it.

AQ999App reserves the right to suspend or permanently close any account under the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Registering with false or incomplete information.
• Involvement in fraudulent or deceptive activities.
• Where required by court order or legal obligation.

Users may request account closure at any time. Any remaining balance will be returned after all pending bets have been settled.

AQ999App and its officers are not liable for any indirect or incidental damages arising from events on the platform. AQ999App accepts no responsibility for technical outages or third-party service failures.

If you have a dispute with AQ999App, please contact our customer service team first. We aim to respond within 48 hours.

• The first step in dispute resolution is to reach out directly via live chat.
• If your issue isn't resolved via live chat, please email us with the full details.
• AQ999App's decision shall be considered final, though a fair investigation will always be conducted.
• Any disputes arising from these Terms and Conditions will be governed by applicable law.